Where is the reference?

The full API reference is at /docs/developers.

Create tickets yourself via the API. No vendor importer.

Treat it like a password. Documented with the snippet.

Integrations

API and signed webhooks on every plan

List and update tickets, post messages, read metrics. Webhooks POST signed conversation and message events with retries. Starter included.

Last updated 2026-10-09.

Bearer org token, scoped to the organization. Rotate in Settings. Same isolation as the desk (row-level security).

HMAC signature, retries, rotate the secret. Conversation and message events.

Questions

Inbox, live chat widget, help center, and form. Public channels pause after five days until the owner subscribes.