Is there a free plan?

No. There is a five-day trial, then you subscribe.

No. You pay one workspace price.

Need Slack on day one?

Start on Growth, or add Slack when you move up.

Is Google sign-in included?

Yes. Google or email on every plan.

Is the API on Starter?

Yes. Public REST and signed webhooks are on every plan.

What metrics can we show?

Volume, median first reply, CSAT, SLA heat, and CSV export. No vanity benchmarks.

Use cases

Helpdesk for startups: one inbox, per-workspace price, 5-day trial

Start with Starter. Publish two articles. Paste the widget. Move to Growth when you need Slack or ten seats. Teams of any size use the same inbox.

Last updated 2026-10-09.

Start a 5-day trial See pricing

New workspace inbox with the first live-chat test ticket. — You land in the inbox after register. The first widget message becomes a row.

The scenario

Founders answering chat in a personal inbox. Xupport is the shared queue: widget, form, email, articles. AI only after you publish. Yearly is two months free if cash prefers that.

Setup in 15 minutes

Follow /docs/how-to: register, paste widget, send a test ticket, publish two articles, then mail or Slack on Growth and Scale.

Which plan

Starter US$49/mo (US$490/yr). Growth when Slack or 10 seats matter.

Questions

Common questions

Is there a free plan?: No. There is a five-day trial, then you subscribe.
Do I pay per seat?: No. You pay one workspace price.
Need Slack on day one?: Start on Growth, or add Slack when you move up.
Is Google sign-in included?: Yes. Google or email on every plan.
Is the API on Starter?: Yes. Public REST and signed webhooks are on every plan.
What metrics can we show?: Volume, median first reply, CSAT, SLA heat, and CSV export. No vanity benchmarks.

Start a 5-day trial

Inbox, live chat widget, help center, and form. Public channels pause after five days until the owner subscribes.