Use cases
Use cases grounded in the product
Each page describes a setup you can run with the widget, email, help center, and Slack on Growth and Scale.
- Helpdesk for ecommerce: orders in one inbox, articles for shipping
Ecommerce helpdesk: live chat, email and a help center for shipping and returns. AI cites your articles or hands off. From US$49/mo per workspace.
- Helpdesk for SaaS: in-app widget, help center, API and webhooks
SaaS helpdesk with an in-app live chat widget, Markdown help center, cite-or-decline AI, and a public API on every plan. From US$49/mo.
- Helpdesk for agencies: one Xupport workspace per client, or tags
Agency helpdesk: a shared inbox for client support. One organization per workspace — open another workspace per client, or tag in one desk. From US$49/mo.
- IT helpdesk: internal requests via form or Slack (Growth and Scale)
IT helpdesk: form, email, and Slack on Growth and Scale as numbered tickets. AI cites your internal articles. From US$49/mo.
- Helpdesk for startups: one inbox, per-workspace price, 5-day trial
Startup helpdesk: live chat, email, help center and cite-or-decline AI in one workspace. From US$49/mo, not per seat. Five-day trial.
- Customer success helpdesk: tickets, help center, signed links
Customer success in one inbox: tickets from chat and email, published articles, signed ticket links, metrics. AI cites articles or hands off. From US$49/mo.
Start a 5-day trial
Inbox, live chat widget, help center, and form. Public channels pause after five days until the owner subscribes.
Start a 5-day trialSee pricing